1. Introduction

Welcome to Shettleston Eyecare Clinic. We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website https://shettlestoneyecare.com or engage with our services.

2. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, address, email address, phone number, or other contact details you provide when filling out forms on our Website or contacting us.

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Website.

• Usage Data: Information about how you use our Website, products, and services.

3. How We Use Your Information

We use the information we collect in the following ways:

• To Provide Services: To schedule and manage appointments, process your requests, and deliver the services you have requested.

• To Improve Our Services: To analyse how our services are used, allowing us to enhance and personalise your experience.

• To Communicate: To send you service-related communications, including confirmations, invoices, technical notices, updates, security alerts, and support messages.

• For Marketing: To provide you with information about other goods and services we offer that are similar to those you have already purchased or enquired about.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request copies of your personal data.

• Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe